Market or Markets? Investigating Google Search’s Market Shares Under Vertical Segmentation
Desheng Hu*, Jeffery Gleason*, Muhammad Abu Bakar Aziz* , and 3 more authors
In Proceedings of the International AAAI Conference on Web and Social Media (ICWSM 2024). Buffalo, NY, June, 2024
Best Paper Honourable Mention Award
Is Google Search a monopoly with gatekeeping power? Regulators from the US, UK, and Europe have argued that it is based on the assumption that Google Search dominates the market for horizontal (a.k.a. “general”) web search. Google disputes this, claiming that competition extends to all vertical (a.k.a. “specialized”) search engines, and that under this market definition it does not have monopoly power. In this study we present the first analysis of Google Search’s market share under vertical segmentation of online search. We leverage observational trace data collected from a panel of US residents that includes their web browsing history and copies of the Google Search Engine Result Pages they were shown.We observe that participants’ search sessions begin at Google greater than 50% of the time in 24 out of 30 vertical market segments (which comprise almost all of our participants’ searches). Our results inform the consequential and ongoing debates about the market power of Google Search and the conceptualization of online markets in general.